Answer your customer’s inquiry via your LiveAgent dashboard, and they will receive the response on their Viber app. As mentioned above, there’s no need to have any other devices on hand. Responding to Viber text messages through the LiveAgent dashboard.There’s no need to monitor your smartphones or desktop app for new messages. Receiving Viber text messages and converting them into tickets.LiveAgent’s Viber help desk software integration will be capable of: ![]() We’ve compiled a list of the integration’s core features, to give you an idea of how using Viber for customer service can improve your team’s productivity and increase customer satisfaction. ![]() Viber messages in LiveAgent What can you do with the integration?
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